Add a thumbnail (2D illustration) to a 3D object
In short
The thumbnail is a 2D image of the product (.png or .jpg, 1 MB maximum) that you add in the object's Illustration field. It lets your customers recognize each product in a group's selector, in the web viewer and in the Android app alike. Without a thumbnail, the Visuality logo is shown instead.
Prerequisites
- A Visuality account with an active subscription or an ongoing free trial.
- A 3D object already imported into your library (GLB or USDZ file).
- A photo or rendering of the product in .png or .jpg format, 1 MB maximum.
Steps: add the thumbnail
- In the 3D Object Library, open the object's menu (the three dots) and click Modify.
- In the first section, Information, choose your image in the Illustration field.
- Click Validate: the thumbnail now appears below the field when you reopen the settings.
- Add the object to a group (the Group of objects section at the bottom of the settings, or the Group of objects page in the menu) to see the thumbnail in the selector.
Once the object is added to a group, its thumbnail appears in the web viewer's object selector.
The illustration is also available from the object selector in the mobile app.
Good to know and limitations
- Only the .png and .jpg extensions are accepted: convert a .jpeg or .webp image first.
- The thumbnail is displayed in a small size: use a square image, with the product centered and cut out on a light background.
- It does not appear in a single object's viewer and does not replace the 3D preview: it is used for the groups' selector.
- The thumbnail's URL is also returned by the REST API, so you can display it in your own tools.
- Changing the thumbnail does not change the share link or the QR code of the object or of its groups.
Frequently asked questions
In the groups' object selector: in the web viewer, customers choose a product among the thumbnails, and the Android app shows the same images. The image URL is also provided by the REST API.
The object works as usual. In a group's selector, the Visuality logo simply replaces the product photo, and customers then rely on the object's title to recognize it.
A .png or .jpg file of 1 MB maximum. A square image, with the product centered on a light background, stays readable even at a small size in the selector.
Any questions? Feel free to contact us by email at contact@visuality.fr or by phone at 05 35 54 20 41!